Olivier TOMBEUR

Director of Sales

Professional Experience

Key Account Director

Concorde Hotels & Resorts South of France

Since July 2007

Concorde Hotels & Resorts - South of France’s Sales Office (Cannes, 06)

Hotel Martinez Cannes 4* (06)

Hotel Palais de la Mediterranee Nice 4* (06)

Hotel Villa Massalia Marseille 4* (13) - Grand opening on Sep 1st 2007

Key Account Director (Leisure US + C&I EU) 

Main responsibilities:

Ø       Implement and monitor actions plans to ensure objectives are achieved

Ø       Develop assigned markets by clear and measurable objectives

Ø       Identify opportunities to maximize rooms sale and cross-sell opportunities for the other properties of Concorde Hotels &Resorts

Ø       Key Account Management

Ø       Increase the existing portfolio of corporate, MICE et Leisure clients by prospecting new clients and maintaining the development of key accounts

Ø       Plan and execute sales trips and attendance at major travel functions

Ø      Produce monthly sales reports, forecasts and markets intelligence reports

Ø      Key contact for Virtuoso, Signature and FHR clients

Ø      Key contact for LHW Offices in Europe

Ø      In charge of Marketing Actions on assigned markets

Director of Sales Corporate Europe

Societe des Bains de Mer Monte-Carlo

From September 2004 to July 2007

Société des Bains de Mer Hotels & Resorts – International Sales Office (Monaco)

Hotel de Paris 4* (MC) / Hotel Hermitage 4* (MC) / Hotel Mirabeau 4* (MC)

Monte-Carlo Bay Hotel & Resort 4* (MC) / Monte-Carlo Beach Hotel 4* (MC)

Director of Sales Corporate Europe

Main responsibilities:

Ø       Implement and monitor actions plans to ensure objectives are achieved

Ø       Co-ordinate all activities to maintain and increase revenue

Ø       Procure new and repeat business for the hotels in all key market segments

Ø       Create and implement special programs to achieve greater productivity

Ø       Plan and execute sales trips and attendance at major travel functions

Ø       Produce monthly sales reports, forecasts and markets intelligence reports

Ø       Set-up and management of the Corporate RFP’s

Ø       Launching and opening of the Monte-Carlo Bay Hotel & Resort (334 rooms)

Ø       Manage 2 Project Managers 

Main Achievements:

Ø       Room nights increase (+10% in 2005 and +19% in 2006)

Ø      Revenue increase (+10% in 2005 and +16% in 2006)

Sales Manager

Hotel Conrad Brussels

From September 2002 to September 2004

Hilton International - Hotel Conrad Brussels 5* (B) – 269 rooms

Sales Manager

Main responsibilities:

Ø       Key accounts management

Ø       Responsible of the whole RFP process

Ø       Loyalty program launcher and manager

Ø       Coaching a team of 2 Sales Managers + 1 trainee

Ø       Involved in budget, marketing plan, revenue management and strategy

Ø       Plan and execute sales trips and attendance at major travel functions

Ø       Part of the duty program

Ø       6 month replacement of the Director of Sales & Marketing

Main Achievements:

Ø       Room nights increase (+10% in 2003 and +25% in 2004)

Ø       Revenue increase (+10% en 2003 et +25% en 2004)

Groups & Conventions Sales Executive

Hotel Royal Windsor Brussels Grand Place

From September 2001 to September 2002
Warwick Hotels & Resorts - Hotel Royal Windsor Brussels 5* (B) – 266 rooms

Groups & Conventions Sales Executive (C&I France + UK)

Main responsibilities:

Ø       Implement and monitor actions plans to ensure objectives are achieved

Ø       Plan and execute sales trips and attendance at major travel functions

Ø       Produce monthly sales reports

Groups Coordinator

Hotel Europa Inter-Continental Brussels

From September 2000 to September 2001

Inter-Continental Hotels & Resorts - Hotel InterContinental Brussels 4* (B) – 244 rooms

Groups Coordinator

 

Receptionist

Grand Hotel Mercure Brussels

From July to August 2000

Accor Hotels & Resorts - Grand Hotel Mercure Brussels 5* (B) – 315 rooms

Receptionist

Management Trainee

Hotel Crowne Plaza Dubai

From January to May 2000

Inter-Continental Hotels & Resorts - Crowne Plaza Dubai 5* (U.A.E) – 600 rooms

Management Training in Sales & Marketing

Education

Degree in Hotel Management & Administration

 

September 2000

Degree in Hotel Management & Administration. ISGH Namur, Belgium. 97-00

Main subjects:

- Hotel Management (General Management, F&B Mgmt, FO Mgmt)

- Languages (English, Spanish & Dutch)

- Marketing

- Accounting

- Laws

- Informatics

Bachelor in Fine Cuisine Art, Service & Oenology

High school

June 1997

Bachelor in Cuisine Art, Service and Oenology. ICM Waterloo, Belgium. 93-97

 

Main subjects:

 

- Cuisine

- Service

- Oenology

- Restaurant Management

- Accounting

- Languages (English & Dutch)

Languages

French

Native language

English

Bilingual

Spanish

Fluent

Dutch

Average

Italian

Beginner

Personal Interests

·         Driving license B and own car

·         Organized, dynamic, ambitious, mature, careerist, very good presentation, traveller, team-worker, able to close the sale and very appreciated by clients and colleagues.