Professional Experience
Key Account Director
Concorde Hotels & Resorts South of France
Concorde Hotels & Resorts - South of France’s Sales Office (Cannes, 06)
Hotel Martinez Cannes 4* (06)
Hotel Palais de la Mediterranee Nice 4* (06)Hotel Villa Massalia Marseille 4* (13) - Grand opening on Sep 1st 2007
Key Account Director (Leisure US + C&I EU)
Main responsibilities:
Ø Implement and monitor actions plans to ensure objectives are achieved
Ø Develop assigned markets by clear and measurable objectives
Ø Identify opportunities to maximize rooms sale and cross-sell opportunities for the other properties of Concorde Hotels &Resorts
Ø Key Account Management
Ø Increase the existing portfolio of corporate, MICE et Leisure clients by prospecting new clients and maintaining the development of key accounts
Ø Plan and execute sales trips and attendance at major travel functions
Ø Produce monthly sales reports, forecasts and markets intelligence reports
Ø Key contact for Virtuoso, Signature and FHR clients
Ø Key contact for LHW Offices in Europe
Ø In charge of Marketing Actions on assigned marketsDirector of Sales Corporate Europe
Societe des Bains de Mer Monte-Carlo
Société des Bains de Mer Hotels & Resorts – International Sales Office (Monaco)
Hotel de Paris 4* (MC) / Hotel Hermitage 4* (MC) / Hotel Mirabeau 4* (MC)Monte-Carlo Bay Hotel & Resort 4* (MC) / Monte-Carlo Beach Hotel 4* (MC)
Director of Sales Corporate Europe
Main responsibilities:
Ø Implement and monitor actions plans to ensure objectives are achieved
Ø Co-ordinate all activities to maintain and increase revenue
Ø Procure new and repeat business for the hotels in all key market segments
Ø Create and implement special programs to achieve greater productivity
Ø Plan and execute sales trips and attendance at major travel functions
Ø Produce monthly sales reports, forecasts and markets intelligence reports
Ø Set-up and management of the Corporate RFP’s
Ø Launching and opening of the Monte-Carlo Bay Hotel & Resort (334 rooms)
Ø Manage 2 Project Managers
Main Achievements:
Ø Room nights increase (+10% in 2005 and +19% in 2006)
Ø Revenue increase (+10% in 2005 and +16% in 2006)
Sales Manager
Hotel Conrad Brussels
Hilton International - Hotel Conrad Brussels 5* (B) – 269 rooms
Sales Manager
Main responsibilities:
Ø Key accounts management
Ø Responsible of the whole RFP process
Ø Loyalty program launcher and manager
Ø Coaching a team of 2 Sales Managers + 1 trainee
Ø Involved in budget, marketing plan, revenue management and strategy
Ø Plan and execute sales trips and attendance at major travel functions
Ø Part of the duty program
Ø 6 month replacement of the Director of Sales & Marketing
Main Achievements:
Ø Room nights increase (+10% in 2003 and +25% in 2004)
Ø Revenue increase (+10% en 2003 et +25% en 2004)Groups & Conventions Sales Executive
Hotel Royal Windsor Brussels Grand Place
Groups & Conventions Sales Executive (C&I France + UK)
Main responsibilities:
Ø Implement and monitor actions plans to ensure objectives are achieved
Ø Plan and execute sales trips and attendance at major travel functions
Ø Produce monthly sales reportsGroups Coordinator
Hotel Europa Inter-Continental Brussels
Inter-Continental Hotels & Resorts - Hotel InterContinental Brussels 4* (B) – 244 rooms
Groups Coordinator
Receptionist
Grand Hotel Mercure Brussels
Accor Hotels & Resorts - Grand Hotel Mercure Brussels 5* (B) – 315 rooms
ReceptionistManagement Trainee
Hotel Crowne Plaza Dubai
Inter-Continental Hotels & Resorts - Crowne Plaza Dubai 5* (U.A.E) – 600 rooms
Management Training in Sales & MarketingEducation
Degree in Hotel Management & Administration
Degree in Hotel Management & Administration. ISGH Namur, Belgium. 97-00
Main subjects:
- Hotel Management (General Management, F&B Mgmt, FO Mgmt)
- Languages (English, Spanish & Dutch)
- Marketing
- Accounting
- Laws
- Informatics
Bachelor in Fine Cuisine Art, Service & Oenology
High school
Bachelor in Cuisine Art, Service and Oenology. ICM Waterloo, Belgium. 93-97
Main subjects:
- Cuisine
- Service
- Oenology
- Restaurant Management
- Accounting
- Languages (English & Dutch)
Languages
French
Native language
English
Bilingual
Spanish
Fluent
Dutch
Average
Italian
Beginner
Personal Interests
· Driving license B and own car
· Organized, dynamic, ambitious, mature, careerist, very good presentation, traveller, team-worker, able to close the sale and very appreciated by clients and colleagues.